Return Policy

Thank you for shopping with Atlantic-Trading LLC. We strive to ensure that our wholesale clients are fully satisfied with their purchases. This Return Policy outlines the terms and conditions under which returns and exchanges are processed.
1. General Return Policy
Due to the nature of wholesale transactions, all sales are considered final unless otherwise stated in a written agreement. However, we accept returns under the following conditions:

• The item received is defective, damaged during shipment, or significantly different from the description or confirmed sample.
• A return request must be submitted within 7 calendar days of delivery.

No returns will be accepted for:

• Buyer’s remorse.
• Unsold inventory.
• Products that have been altered, used, or are not in their original packaging.

2. Return Process
To initiate a return, please contact us at [insert contact email] with the following information:

• Invoice number and purchase date.
• Description and photos of the issue.
• Whether you seek a refund, credit, or replacement.

Once we approve your return request, you will receive an RMA (Return Merchandise Authorization) number. Do not return any merchandise without prior authorization. Unauthorized returns may be refused or discarded.

3. Refunds and Credits
Approved refunds will be processed within 7–10 business days of receipt and inspection of the returned items. Refunds will be issued in the original form of payment or as store credit, depending on your preference and approval.

Note: Shipping charges are non-refundable unless the return is due to our error.

4. Damaged or Defective Products
All shipments are inspected prior to dispatch. However, if your order arrives with visible damage or defects:

• Report the issue within 48 hours of delivery.
• Keep all original packaging and materials.
• Provide clear photographic evidence of the damage.

We reserve the right to issue a partial refund or replacement based on the condition of the returned product and the nature of the issue.

5. Disputes and Limitations
This Return Policy is governed by the laws of the State of [Insert State] and complies with applicable provisions under the Uniform Commercial Code (UCC) as adopted in relevant jurisdictions.
Atlantic-Trading LLC will not be held liable for:

• Delays caused by carrier services.
• Indirect or consequential damages resulting from use of the products.
• Refunds exceeding the original purchase value.

6. Contact Us
For any questions about this Return Policy, please contact us:
Atlantic-Trading LLC
Email: sales@atlantic-tradingllc.com
Business Hours: Monday–Friday, 9 AM–5 PM (EST)